Q & A Forum < Q & A < No stars, no photos on my PC
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# Posted: 19 Jul 08 20:43
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I can't see any rating stars, nor can I see photos when I check each member separately. I don't why is this so because I can see everything on my small laptop, which I decided to use today.
Can you suggest any tip?

Thanks

Virgínia

# Posted: 19 Jul 08 20:45
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are you logged in?

# Posted: 19 Jul 08 20:49
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YES.

# Posted: 19 Jul 08 21:13
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Virgínia, as it's so strange, have a look at the last version of Flash and see if you have it updated:
http://www.macromedia.com/software/flash/about/
as well as Java:
http://www.java.com/en/download/installed.jsp~
Besides, write a note to Marcel telling him about your problem, if you can't fix it by yourself:
support@woophy.com

# Posted: 19 Jul 08 22:01 - Edited by: Oscar_
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Seems a problem with the flash player. To reinstall flash on a good way you have to download the uninstaller first, you can find this here: http://kb.adobe.com/selfservice/viewContent.do?ext ernalId=tn_14157

To install flash go here http://www.adobe.com/shockwave/download/download.c gi?P1_Prod_Version=ShockwaveFlash
and don't forget to un check the toolbar if you don't want to.

To solve any internet explorer problems you can use the recovery in IE. For doing this read this page: http://support.microsoft.com/kb/318378/nl

Also as Miguel said the java plugin should be installed for a descent internet use. But try to first uninstall java, because updating will not always solve the problem.
Java uninstall instructions can be found here: http://www.java.com/en/download/help/5000010800.xm l

Hope this will solve your problem, it does helps me in any time.

Regards,

Oscar

# Posted: 20 Jul 08 00:30
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Thank you very much, I'll do that. In fact today I'm using my dynossauric laptop and discovered Woophy looked much more colourful and attractive here than on my big PC.
I had already noticed I couldn't see any stars....but now I see that there are photos where i only saw squares and numbers,

I'm going to try.

Have a good Sunday.

Virgínia

# Posted: 21 Jul 08 17:40
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Sorry to bother you, but after hours of experimenting what you suggest - thanks to all - everything goes on as before. I can't see any photos, nor stars....only the photos on the map and the ones I click.
Fortunately my old laptop shows me everything, but it's rather slow....)
I reinstalled i.explorer, java, adobe flas, tutto quanto!

Thanks anyway.

# Posted: 21 Jul 08 20:11
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Hi Virgínia,

If you are using windows vista, you can try this:
http://www.microsoft.com/enable/training/windowsvi sta/images.aspx
make sure the "Remove background images" checkbox is unchecked.

or try to reset your browser settings:
http://www.woophy.com/forum/3_3115_0.html#msg24907 338

if this doesn't help you, please let me know what OS + browser + version you are using.

Marcel

# Posted: 24 Jul 08 00:49
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i dont get the front page at all for the past 2 days. everything else works, but i cannot see the new photos for the day......city of day ect. sucks and i cannot fix it.

# Posted: 24 Jul 08 01:44
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cannot upload pictures either.



# Posted: 24 Jul 08 02:14
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ok i got the uploading problem fixed....the map still dont work, but hey, i havent spent this much time trying to do something on my computer in ages.... ok 3 posts in one thread, sorry everyone im dont complaining now

# Posted: 24 Jul 08 02:16
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Hello, I'm having same problems as Tensionhead, I can log in and access the forum, but I cannot see the map, not the members section (and don't know about the other sections). I know other member who is having the same problems. We have no idea what is all about

If anybody can help... thanks!

# Posted: 24 Jul 08 05:11
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Hello again, the site is working perfectly now... I don't know why nor how, I did not do nothing but patiently wait, and it worked!!!
thanks for your comments Tensionhead

# Posted: 16 Aug 08 13:20
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Marcel,

I'm using netscape and Windows XP, I have tried all the advice above and still cannot see any photos when I open my member file or my woophy. I can do it on my laptop, which is older and reallt slow. Why can't I on this modern PC?

Could you help me?

# Posted: 16 Aug 08 13:36
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Can you try installing a new browser? Firefox, or Opera or Safari... or even IE! They are all free.

# Posted: 16 Aug 08 14:59
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I have firefox installed and IE. Both failed.

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